|AmCare Inc. has created this privacy statement in order to demonstrate and explain our commitment to the privacy of our customers' information when visiting the AmCare Inc. website - www.amcareinc.com
AmCare Inc. gathers important information from you in connection with the on-line business applications and related services. AmCare Inc. does not require that each user give us contact and other business and personal information. AmCare Inc. asks for information such as each applicable user name, address, e-mail address, federal employer identification number (FEIN) and financial or other accounting information. As our requirements evolve, we may ask for additional personal and/or business information from the user.
All personally and business identifiable information (including, financial and billing information) that AmCare Inc. collects through the website is used to offer and perform the services. AmCare Inc. will not sell, share or rent your information to third party entities. AmCare Inc. may track and analyze non-identifying and aggregate usage and volume statistical information for internal use - information will not be provided to entities outside AmCare Inc. AmCare Inc. may collect certain other, usually technical, information from visitors to and users of the website. This information is logged to help diagnose technical problems and to administer the website.
The website contains links to other sites. AmCare Inc. is not responsible for the privacy practices of such other sites. AmCare Inc. encourages all users when they leave our site to read the privacy statements of each other site they visit. This statement applies to information collected and displayed on www.amcareinc.com.
Hosting of the AmCare Inc. website is done in a secure server environment that uses a firewall and other technology to help prevent tampering from outside intruders. To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put into place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
AmCare Inc. reserves the right to change this statement. Questions regarding this statement or the practices of AmCare Inc. should be directed here.
Relating to the Medical Field
This is the Privacy Notice of Ambulatory Medical Care, Inc. (dba Doctors’ Urgent Care Offices), herein referred to as Doctors’ Urgent Care Offices, with a corporate office at 935 State Route 28, Milford, Ohio 45150 (www.amcareinc.com).
Your Information – Your Rights – Our Responsibilities
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you.
Get an electronic or paper copy of your medical record
Ask us to correct your medical record
- You can ask to see or get an electronic or paper copy of your medical record and other health information we have about you.
- We will provide a copy or summary of your health information, usually within 30 days of your request. We may charge a reasonable, cost-based fee.
Request confidential communications
- You can ask us to correct health information about you that you think is incorrect or incomplete.
- We may deny your request, but we’ll explain why in writing within 60 days.
Ask us to limit what we use or share
- You can ask us to contact you in a specific way (for example, home or office phone) or to send mail to a different address.
- We will agree to all reasonable requests.
Get a list of those whom we’ve shared information
- You can ask us not to use or share certain health information for treatment, payment, or our operations, although we are not required to agree to your request.
- If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer; we will agree unless a law requires us to share that information
Get a copy of this Privacy Notice
- You can ask us for a list (accounting) of the times we’ve shared your health information for six years prior to the date you ask, who we shared it with, and why.
- We will include all the disclosures except for those about treatment, payment, and health care operations, and certain other disclosures (such as any you asked us to make). We’ll provide one accounting a year for free but will charge a reasonable, cost-based fee if you ask for another one within 12 months.
Choose someone to act for you
- You can ask for a paper copy of this notice at any time. We will provide you with a paper copy promptly.
File a complaint if you feel your rights are violated
- If you have given someone medical power of attorney or if someone is your legal guardian, that person can exercise your rights and make choices about your health information.
- We will make sure the person has this authority and can act for you before we take any action.
- You can complain if you feel we have violated your rights by contacting our Compliance Officer, Janet Higgins, M.D., using the information located above.
- You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting: www.hhs.gov/ocr/privacy/hipaa/complaints/.
- We will not retaliate against you for filing a complaint.
For certain health information, you can tell us your choices about what we share. If you have a clear preference for how we share your information in the situations described below, inform us. Tell us what you want us to do, and we will follow your instructions.
In these cases, you have both the right and choice to tell us to:
If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
- Share your information with your family, close friends, or others involved in your care
- Share information in a disaster relief situation
- Contact you for fundraising efforts
In these cases we never share your information unless you give us written permission:
In the case of fundraising:
- Marketing purposes
- Sale of your information
- We may contact you for fundraising efforts, but you can tell us not to contact you again.
Our Uses and Disclosures
We typically use or share your health information in the following ways.
Payment for your services
- We can use your health information and share it with other professionals who are treating you.
Operate our organization
- We can use and share your health information to bill and get payment from health plans or other entities.
In addition, we are allowed, and sometimes required, to share your information in other ways – usually in ways that contribute to the public good, such as public health and research. We have to meet many conditions in the law before we can share your information for these purposes. For more information see:
- We can use and share your health information to run our practice, improve your care, and contact you when necessary.
Help with public health and safety issues
- We can share health information about you for certain situations such as:
- Preventing disease
- Helping with product recalls
- Reporting adverse reactions to medications
- Reporting suspected abuse, neglect, or domestic violence
- Preventing or reducing a serious threat to anyone’s health or safety
Comply with the law
- We can use or share your information for health research
Respond to organ and tissue donation requests
- We will share your information if state or federal laws require it, including with the Department of Health and Human Services if it wants to see that we’re complying with federal privacy law.
Work with a medical examiner or funeral director
- We can share health information about you with organ procurement organizations
Address workers’ compensation, law enforcement, and other government requests
- We can share health information with a coroner, medical examiner, or funeral director when an individual dies
- We can use or share health information about you:
- For workers’ compensation claims
- For law enforcement purposes or with a law enforcement official With health oversight agencies for activities authorized by law
- For special government functions such as military, national security, and presidential protective services
For more information see: www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html.
- We are required by law to maintain the privacy and security of your protected health information.
- We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information.
- We must follow the duties and privacy practices described in this notice and give you a copy of it.
- We will not use or share your information other than as described here unless you tell us we can in writing. If you tell us we can, you may change your mind at any time. Let us know in writing if you change your mind.
Changes to the Terms of This Notice
We can change the terms of this notice, and the changes will apply to all information we have about you. The new notice will be available upon request, in our office, and on our website.